Version 1.1, valid from 01/09/2018.
In view of the privacy protection legislation we are happy to inform you of the data we collect on our website and how we use it to optimise your user experience. Using our website, implies you understand and agree to our privacy policy. We thank you for your confidence in us.
TwinCiO / Johan Mutsaerts respects the privacy of the users on this website and treats their personal information as confidential.
What we use your data for
Products and Services
When you make use of our products and services, we will ask you for personal information as required for the delivery of the product or service. This information is stored on our own secure servers or those of selected third parties that comply with European law and respect local ruling.
Examples of data collected : Your name and e-mail address when downloading a free product, Your invoicing details when purchasing a product or service, Your e-mail address and the name of your company / website when asking a question, …
Communication
E-mail sent to us and comments left on our website are stored indefinitely for future reference, only relevant personal information is kept.
With your explicit consent, we periodically send you newsletters and e-mails with valuable information, invitations to activities, value propositions of our products and services, current sales promotions, discounts, …
On a yearly basis, we will explicitly ask you to check your personal information, update it as needed and confirm your interest and consent.
Cookies
We collect information on our website to better understand our users and customers, so we can optimise our products and services offering.
To analyze how you use our website, we use “cookies”. The information in these cookies enables us to analyze website activity. We exclusively use information shared through cookies on our and other websites to optimize your user experience and our value proposition.
Purpose
We do not collect or use information for other purposes than what is described in this privacy policy. Using your personal information for any other purpose requires your explicit and specific consent.
Third parties
Your information is not shared with third parties. Your information can be shared internally. Our co-workers (employees and contractors) are required to respect the confidentiality of your personal information.
Changes
This privacy policy covers the current capabilities and use-cases of our website. Future enhancement and changes to the site can lead to changes in this privacy policy. Your are encouraged to regularly review this privacy policy . Version and validity are stated at the beginning.
Request and Unsubscribe
Any time, you can unsubscribe, or request to be unsubscribed, in case you no longer want to receive our newsletters and e-mails.
You can request an export of the personal information we store on you. You can also request for this data to be removed from our records.
Disable Cookies
Most browsers accept cookies by default. You can configure your browser to refuse cookies and to notice you when cookies are sent. When you do not accept cookies, some features on our and other websites may not function correctly.
Questions
We regularly check if we comply to our privacy policy and follow-up on legislation changes. In case you have questions, please contact us :
TwinCiO / Johan Mutsaerts
Leeuw Van Vlaanderenlaan 21
B-2950 Kapellen
e-mail : johan.mutsaerts@twincio.be